ISS - International Business School of Service Management
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ISS International Business School of Service Management is a state-recognised, private academic business school in Hamburg, Germany. The part-time B.A. and MBA programs are accredited by FIBAA (Foundation for International Business Administration Accreditation). ISS offers personal and organisational development in Service Management with unique academic part-time programs, customized corporate programs and training, as well as consulting and research. Unique customer-focus, relevant research, strong executive involvement and inspiring teaching makes ISS the leading international business school of Service Management.
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[Bearbeiten] ISS - Service First
Services have become one of the most dynamic sectors in both mature and emerging markets. Many companies in business and consumer sectors have learned the critical importance of leveraging services and solutions as a source of growth and profitability. Tapping into the market potential of services requires companies to develop their Service Management capabilities – in their strategy, their processes and their employees. ISS International Business School of Service Management supports individuals and companies in developing these capabilities by turning service research into valuable action and sharing the experiences of successful leaders in this area.
[Bearbeiten] Top Executive Program
MBA participants are offerd the Top Executive Program. ISS equips participants on its courses with knowledge that is research based and tested through application, to excel as service managers and service professionals in developing successful global businesses. Top decision-makers from leading companies are selectively invited to act as teachers and mentors to the MBA participants, helping the participants to learn from leaders and shape their personality as successful managers.
[Bearbeiten] Partner Business Schools
The ISS is collaborating with two international business schools in Dublin and Karlstad (Sweden). The MBA participants will gain international experience by the lectures held at these business schools:
Dublin Business School
Karlstad University of Sweden
